1. General information
The protection of your personal data is important to us. This Privacy Policy explains which personal data is processed when you visit our website or contact us and for what purposes such processing takes place.
Personal data is any information relating to an identified or identifiable natural person.
2. Controller
The controller responsible for data processing on this website is:
DoWaTec GmbH & Co. KG
Wasserstrasse 76
35447 Reiskirchen
Germany
Phone: +49 (0) 6408 9680089
Email: info@dowatec.com
3. Hosting and email services
Our website and our email communication are operated using services provided by STRATO GmbH.
STRATO GmbH
Otto-Ostrowski-Straße 7
10249 Berlin
Germany
STRATO processes personal data on our behalf insofar as this is necessary to provide hosting and email services. This may include, in particular, data relating to website visitors and data processed in the course of email communication.
The processing is based on Article 6(1)(f) GDPR. Our legitimate interest is the secure, reliable and efficient provision of our website and communication services.
Where required, a data processing agreement pursuant to Article 28 GDPR is in place with STRATO.
4. Server log files
When you access our website, technically necessary data is processed by our hosting provider. This may include, in particular:
- the page or file accessed,
- date and time of access,
- amount of data transferred,
- browser type and browser version,
- operating system,
- referrer URL,
- HTTP status code,
- IP address of the accessing device.
According to STRATO, IP addresses may be stored for up to seven days, in particular for the detection and prevention of attacks.
The web server log files made available to us in the STRATO customer area contain anonymised host names or IP addresses and are available for the previous six weeks.
The processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in the secure and technically error-free operation of our website and in the detection and prevention of misuse and attacks.
5. SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption.
You can recognise an encrypted connection, in particular, by the fact that the website address begins with https://.
This helps prevent data transmitted to us from being read by unauthorised third parties during transmission.
6. Contact by email
If you contact us by email, we process the information you provide in order to handle your enquiry.
This may include, in particular:
- name,
- email address,
- company,
- contact details,
- content of your message,
- any other information you voluntarily provide.
Our email communication is handled through our email accounts hosted by STRATO.
If your enquiry relates to the initiation or performance of a contract, the processing is based on Article 6(1)(b) GDPR.
In other cases, the processing is based on Article 6(1)(f) GDPR. Our legitimate interest is to process and respond to enquiries addressed to us.
The data will be deleted once it is no longer required for the relevant purpose and provided that no statutory retention obligations or other legal grounds require further storage.
7. Project enquiry / contact form
Our website provides a form which you can use to send us a project enquiry.
The following data may be processed in this context:
- company,
- contact person,
- email address,
- project information selected or entered by you,
- content of your enquiry.
The data submitted via the form is sent to us by email for the purpose of processing your enquiry.
The form data is not additionally stored as a contact enquiry in the WordPress database of our website.
The resulting email is processed and stored within our email system.
The processing is based on Article 6(1)(b) GDPR where your enquiry relates to the initiation or performance of a contract. In other cases, it is based on Article 6(1)(f) GDPR due to our legitimate interest in processing incoming enquiries.
The data will be deleted once it is no longer required for the purpose for which it was processed and provided that no statutory retention obligations apply.
8. Cookies and similar technologies
When you visit our public website in the normal way, we currently do not use analytics, marketing or tracking cookies.
In particular, we currently do not use services such as:
- Google Analytics,
- Google Ads Conversion Tracking,
- Meta Pixel or comparable advertising trackers.
We also currently do not use external tracking services or comparable technologies that monitor the behaviour of website visitors for marketing or analytics purposes.
Technically necessary cookies may be used, in particular, in connection with logging in to or using administrative WordPress functions. These generally do not affect normal public visitors to the website.
If analytics, marketing or other technologies requiring consent are introduced in the future, this Privacy Policy and, where necessary, our consent management will be updated accordingly.
9. External links and social media
Our website may contain links to external websites and to our profiles on social networks.
These are standard links only. Simply visiting our website does not establish a connection to the relevant external provider via such a link.
Only when you click an external link do you leave our website. The respective provider is generally responsible for any subsequent processing of personal data. The privacy policy of the respective provider applies.
We currently do not use social media plugins that automatically transmit data to social networks when our website is opened.
10. Legal bases for processing
Unless a more specific legal basis is stated in this Privacy Policy, personal data is processed in particular on the basis of the following provisions:
Article 6(1)(b) GDPR, where processing is necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract.
Article 6(1)(f) GDPR, where processing is necessary for the purposes of our legitimate interests or those of a third party, provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject.
Where consent is required for processing, such processing is based on Article 6(1)(a) GDPR. Consent may be withdrawn at any time with effect for the future.
11. Storage period
Unless a specific storage period is stated in this Privacy Policy, we store personal data only for as long as it is necessary for the relevant purpose of processing.
In addition, statutory retention obligations may apply, in particular under commercial and tax law.
Once the purpose of processing no longer applies, the relevant data will be deleted or its processing restricted unless statutory retention obligations or other legal grounds require continued storage.
12. Your rights
Subject to the applicable legal requirements, you have, in particular, the following rights:
- right of access under Article 15 GDPR,
- right to rectification under Article 16 GDPR,
- right to erasure under Article 17 GDPR,
- right to restriction of processing under Article 18 GDPR,
- right to data portability under Article 20 GDPR,
- right to object under Article 21 GDPR.
Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.
You can exercise your rights by contacting us using the contact details provided above.
13. Right to object
Where personal data is processed on the basis of Article 6(1)(f) GDPR, you have the right, pursuant to Article 21 GDPR, to object at any time to the processing on grounds relating to your particular situation.
Where personal data is processed for direct marketing purposes, you have the right to object at any time to processing for such marketing purposes.
14. Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
For companies based in Hesse, the competent supervisory authority is in particular:
The Hessian Commissioner for Data Protection and Freedom of Information
Wilhelmstraße 7
65185 Wiesbaden
Germany
Phone: +49 611 1408-0
Email: poststelle@datenschutz.hessen.de
15. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy if the technical services used, legal requirements or the processing of personal data change.
Last updated: September 2026